Last Updated: 9th October 2025

Effective From: 1st July 2025

1. Introduction

Pulse Check is operated by General Labs Pty Ltd (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect information when you use the Pulse Check platform and related services (“Service”).

We value your privacy and are committed to protecting your personal data. By using our Service, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and organization details.

• Employee Information: When business owners invite employees, we collect their names and email addresses.

• Usage Data: We collect anonymous data about how users interact with the platform, including page visits, device information, and browser type.

• Cookies and Analytics: We use cookies to manage user sessions and Google Analytics to understand how our platform is used.

• Email Delivery: We use SendGrid to send account invitations and system notifications.

3. How We Use Information

We use the information we collect to:

• Provide and maintain the Service

• Manage user accounts and authentication

• Communicate important updates and notifications

• Monitor usage to improve performance and user experience

• Support and troubleshoot technical issues

We do not review or access the content submitted in pulse checks or feedback forms, except when required for support or troubleshooting purposes.

4. Data Access and Sharing

We do not sell, rent, or share personal or organizational data with third parties.

Service providers such as analytics and email tools may process limited data on our behalf solely to enable core functionality.

5. Data Retention and Deletion

We retain user data for as long as the account remains active.

You may request deletion of your data at any time by contacting support@pulsecheck.pro, and we will permanently delete associated records within a reasonable timeframe.

6. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no online service is completely secure, and we cannot guarantee absolute security.

7. International Access

Our Service is available globally. By using Pulse Check, you acknowledge that your information may be transferred and processed in countries other than your own.

8. Children’s Privacy

Pulse Check is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and continued use of the Service indicates acceptance of any changes.

10. Contact Us

For any questions or privacy-related requests, please contact us at support@pulsecheck.pro